Shipping Policy

If you are looking for more details, kindly visit Orun.

We ship to addresses within the continental United States. We cannot ship to Hawaii and Puerto Rico at this time.

Returns

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, all merchandise such as a massage bed or facial unit must be returned in its original box with original packing materials and must be packed in such a manner that it will not incur damages in return transit.

You’ll also need the receipt or proof of purchase.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at .

Damages and issues

For more Modular type Ion Chromatographyinformation, please contact us. We will provide professional answers.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Any damages to returned products are the sole responsibility of the customer and such damage claims are between the carrier and customer.

Exceptions / non-returnable items

Custom orders CANNOT be returned for any reason whatsoever. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Exchanges will be made within 30 days of the original purchase date.

Refunds

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